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Terms and Conditions
Thank you

 

 

At Deity Bridal we really hope that you are pleased with your purchase and have enjoyed your shopping experience with us, but if for any reason your purchase fails to meet with your expectations you may return your item within 14 working days of receipt.

Please Email me prior to returning your item and complete a Returns http://www.deity-bridal.com/DeityReturnsForm.pdf form and send it with the goods to the address below, you may wish to take a look at the guide on re- folding veils for returns on the Terms and Conditions page.

 

 

However if you are delighted with your veil purchase but unsure as to the colour match or length, then please do email me to arrange an extended return policy. 


 

General Notes for returns:

  • Please ensure that the items are unworn, and re packed with care in a re-saleable condition in their original packaging with any tags still attached. A full refund will be issued within 28 days of receipt.


  • It is the buyers' responsibility to ensure that goods are returned in a timely manner, no responsibility will be taken by the seller for goods that fail to arrive, and it is recommended that a traceable source is used to return items for your own peace of mind.


  • Bespoke items have been custom made to your specification they cannot be returned unless they are faulty, in this instance a replacement or repair will be despatched free of charge with your postage costs reimbursed.


  • Delivery charges are non-refundable, or the cost of returns postage except where the return is the result of our own error.


Please refer to Terms & Conditions page for a full list of Returns policies


 


 

 

 

 

 

 

Deity Bridal, Until 1 Pennycroft Lane Depo.  Uttoxeter, Staffs ST14 7BW
info@deity-bridal.co.uk